Privacy Policy

Introduction

Thank you for visiting Outcast Academy. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

By using our website or providing your personal data, you agree to the terms of this Privacy Policy.

Who We Are

Outcast Academy
208 Armley Road
Armley, Leeds
United Kingdom

Email: contact@outcastacademy.uk
Phone: +447585088953

Outcast Academy is the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR).

Age Restrictions

Our website and services are not intended for children under the age of 13 without parental or guardian involvement. We do not knowingly collect personal data directly from children under 13.

If we become aware that personal data has been provided by a child under 13 without appropriate consent, we will take steps to delete that information as soon as reasonably possible.

Types of Data We Collect

We collect and store personal data that you provide directly to us, as well as certain data collected automatically when you use our website.

Information You Provide to Us

This may include:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Information submitted via contact forms, trial booking forms, or membership enquiries

Booking and Membership Information

  • Class bookings and attendance

  • Trial registrations

  • Membership details and status

Website and Technical Data

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the website

  • Access times and referring URLs

Health-Related Information (Where Applicable)

If you enquire about or use recovery, therapy, or fitness-related services, you may choose to provide limited health-related information. This data is:

  • Used only for service delivery and safety

  • Not shared with third parties without lawful basis

  • Stored securely with restricted access

We do not collect health data unless it is necessary and relevant to the service you request.

How We Use the Information We Collect

We may use your personal data to:

  • Respond to enquiries and communications

  • Manage trial bookings, classes, and memberships

  • Provide and improve our services

  • Maintain website functionality and performance

  • Monitor usage trends and improve user experience

  • Prevent fraud, misuse, or unauthorised access

  • Comply with legal and regulatory obligations

  • Send important service-related communications

We do not sell your personal data.

Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Contract: to provide services you request

  • Legitimate interests: to operate and improve our business

  • Consent: where you have explicitly agreed

  • Legal obligation: to comply with applicable laws

Where health-related data is processed, we rely on explicit consent or other lawful bases permitted under UK GDPR.

Sharing of Information

We may share your personal data only where necessary, including with:

  • Booking or membership management platforms

  • Payment service providers (we do not store full card details)

  • Website hosting, IT, and email service providers

  • Professional advisers or legal authorities where required

All third-party service providers are required to protect your data and use it only for authorised purposes.

Third-Party Services and Links

Our website may include links to third-party websites or embedded services (such as booking tools). We do not control these third parties and are not responsible for their privacy practices.

We recommend reviewing their privacy policies before providing any personal data.

Cookies

Our website uses cookies to ensure proper functionality and to analyse website usage. Cookies may include:

  • Essential cookies required for site operation

  • Analytics cookies to help us improve performance

Where required by law, we will ask for your consent before placing non-essential cookies. You can manage cookie preferences through your browser settings.

Data Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. Data transmission is protected using appropriate security measures, including encryption where applicable.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, and operational requirements.

Retention periods may vary depending on the nature of the data and applicable legal obligations.

Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent where processing is based on consent

  • Request data portability where applicable

To exercise your rights, please contact us using the details above. We may need to verify your identity.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Complaints

If you have concerns about how we handle your personal data, please contact us first so we can address the issue.

Scroll to Top